It's our buyer-protection system, built into every order on OrionsVault.gg. Here's exactly how it works, in plain language — no fine print required.
When you buy, your payment moves into escrow — OrionsVault.gg holds it, not the seller — until delivery is confirmed.
Verified sellers pass an identity and history check before they can list. Look for the verified badge on any offer.
If delivery doesn't match what was listed, our resolution team reviews the order and can issue a refund.
Your payment is authorized and moved into a secure escrow hold — the seller is notified immediately but isn't paid yet.
The seller fulfills the order using the delivery method listed — in-game mail, account handoff, escrow-boost session, and so on.
Once you've received what you paid for, you confirm the order in your dashboard — this is what releases escrow.
Escrow releases the payment to the seller's balance. If something went wrong instead, you open a dispute here rather than confirming.
A support agent reviews order details and evidence from both sides, usually within 24 hours, and can issue a full or partial refund.
Escrow protects every order automatically — there's nothing extra to opt into.
Live chat and ticket support are staffed around the clock for order issues.
Verified badges mean identity checks and a track record of completed orders.
Every seller's rating is built from real completed orders — no hidden reviews.