It's how we protect buyers and sellers on OrionsVault.gg: your payment is held until delivery is confirmed, and our team reviews disputes. Here's exactly how it works.
When you buy, your payment goes to OrionsVault.gg, not the seller. The seller is only paid after you confirm delivery.
Every seller shows a rating and completed-sales count built from real orders. Sellers our team has vetted get a verified badge.
If delivery doesn't match what was listed, open a dispute. Our team reviews the order and chat and can refund you.
You pay at checkout. Once your payment is confirmed, we hold it and notify the seller. They aren't paid yet.
The seller delivers using the method they listed, using the details you gave at checkout. You can message them in the order chat, then they mark the order delivered.
Check that you received what you paid for, then confirm on your order page. Confirming is final, it releases the payment to the seller.
The seller's share (after our platform fee) is added to their balance and paid out to their crypto wallet by our team. If something went wrong instead, open a dispute rather than confirming.
If you open a dispute, our team reviews the order details and chat from both sides and decides whether to refund you or release payment to the seller. Approved refunds are sent in crypto. If a seller marks an order delivered and the buyer doesn't respond for 72 hours, we may release it to the seller.
Every paid order is covered, there's nothing extra to opt into.
Message us from the Help Center. We reply by email, usually within one to two business days.
A verified badge means our team has reviewed that seller. It's not a guarantee, always check ratings and reviews too.
Reviews come only from buyers who completed an order. We don't hide or edit them.