Terms of Service

Last updated: October 10, 2026

These Terms of Service (“Terms”) are an agreement between you and OrionsVault.gg LLC, a Michigan limited liability company (“OrionsVault.gg,” “we,” “us”). By creating an account or using orionsvault.gg (the “Site”) you agree to these Terms and our Privacy Policy. If you don't agree, don't use the Site.

1. What we are

OrionsVault.gg is an online marketplace where independent sellers list, and buyers purchase, in-game currency, items, accounts, and boosting services. We provide the platform, payment handling, order tracking, chat, and dispute review. We are not the seller of the goods and services listed, and sellers are not our employees or agents. We are not affiliated with, endorsed by, or sponsored by any game publisher or developer. All game names, logos, and trademarks belong to their owners.

2. Eligibility and accounts

• You must be at least 18 years old and able to form a binding contract.
• Provide accurate information, keep your password secure, and don't share your account. You are responsible for activity on your account.
• One person, one account. We may suspend or close accounts that violate these Terms or that we reasonably believe are fraudulent or unsafe.

3. Game rules and your risk

Many games prohibit or restrict trading currency, items, or accounts for real money, or using boosting services. Buying or selling those things may violate a game's terms and can lead to penalties from the publisher, including item removal or account suspension. You are solely responsible for knowing and following the rules of each game you trade in and for any consequences of your trades. We are not responsible for actions taken by game publishers.

4. Buying

• Prices are shown in US dollars. You pay in cryptocurrency through our third-party payment processor. Payments are not complete until confirmed on the blockchain and in full. Underpaid orders aren't released to the seller.
• Marketplace Service Fee. Every order includes a Marketplace Service Fee, paid by the buyer on top of the item price, whatever payment method is used. It is 4.49% of the item price plus $0.32, and it is shown as its own line at checkout and on your order before you pay. The minimum item total for an order is $1.50. The fee is calculated on the full item price, including when part of the order is paid with an OrionsVault balance. If an order is refunded, the fee is refunded with it. We may change the fee or the minimum, and a change applies to orders placed after it.
• Cryptocurrency transactions are irreversible. Send the correct amount, on the correct network, to the address shown at checkout. Network fees are your responsibility.
• After your payment confirms, we hold it while the seller delivers. Provide the delivery details the seller asks for, and use the order chat for communication.
• When you receive what you paid for, confirm delivery on your order page. Confirming delivery releases payment to the seller and is final. If something is wrong, open a dispute before confirming.
• If a seller marks an order delivered and you do not confirm or dispute within 72 hours, we may treat the order as delivered and release payment to the seller.

5. Selling

• Sellers must own or have the right to sell what they list, describe it accurately, and deliver as described. Listings must be honest about price, quantity, and delivery method.
• You agree to list only goods and services you can lawfully sell. You may not sell stolen, hacked, or fraudulently obtained accounts, items, or currency, or anything illegal.
• Fees: we keep a platform fee on each completed sale. The percentage depends on the category of what you sell and on your seller tier (see “Seller tiers and badges” below), and the current rates are listed on our Seller Fees page. There are no listing fees. The fee for an order is shown on the order, and the rate in effect when the order is placed is the rate that applies to it.
• Payouts: after a buyer confirms delivery (or we release the order under these Terms), your share is added to your balance. We send payouts manually in cryptocurrency to the wallet you saved. You are responsible for the accuracy of your wallet address; we can't recover funds sent to a wrong address. We may delay or withhold payouts we reasonably believe relate to fraud, chargebacks, disputes, or violations of these Terms, or that we're legally required to hold.
• Sellers are responsible for their own taxes and for complying with the laws that apply to them.

Seller tiers and badges

• Your seller tier is set automatically from the total value of your completed sales (orders that were delivered and confirmed) over the trailing 90 days. It can move up or down as recent sales come and go. Each tier has its own fee rates, shown on the Seller Fees page.
• A tier badge shows sales volume only. It is not a verification, endorsement, or guarantee by us of a seller's quality, reliability, or conduct. Buyers should rely on the listing, the seller's reviews, and the order protections described in these Terms.
• We may change tier thresholds and fee rates. Changes apply to orders placed after the change, and we will update the Seller Fees page.

Promethean sellers

• “Promethean” is a founding-seller status that we grant, at our discretion, to sellers we select. It can't be earned through sales volume, purchased, claimed as of right, or transferred.
• Reduced fee period. For 12 months from the date we grant the status, the platform fee on a Promethean's orders is the rate of our highest seller tier for the relevant category, regardless of the seller's own sales volume. When the 12 months end, standard tier pricing applies. Removing and later restoring the status does not restart the 12 months. We show a notice in the seller dashboard in the last 30 days of the period.
• Badge and directory. A Promethean badge appears on the seller's listings and profile, and the seller may be listed in our Prometheans directory (which a seller can ask us to hide). The badge and directory listing do not depend on the 12-month fee period. Prometheans can also use the private Prometheans Room (see “Seller chat rooms” below).
• Placement. In browse and search, a Promethean's listing may be shown ahead of other listings that are otherwise tied under the sort a buyer chose. It does not override the buyer's chosen sort, relevance, or price order.
• Disclosure. Prometheans receive the reduced fee, badge, directory listing, and placement above from OrionsVault.gg because of their relationship with us as founding sellers. The Promethean badge is not an assessment of a seller's quality or a recommendation by us.
• Removal. We may remove Promethean status, including the badge, directory listing, and any remaining reduced-fee period, if the seller violates these Terms, is suspended or closed, or if we reasonably determine the status was granted in error. Removal applies going forward and does not change orders already completed.

Seller chat rooms

• We run two live chat rooms for sellers: the Seller Chat, open to every active seller, and the Prometheans Room, open only to Prometheans. Both are visible only to the people they are for and to our staff. Buyers and visitors cannot see them.
• Messages must follow these Terms. No links, email addresses, or other contact details, and no attempts to move a deal off the Site. No harassment, threats, hate, spam, or sharing of other people's private information. Feedback and complaints, including about us, are welcome when they are civil.
• Our staff can read everything sent in the chat rooms. We may hide or remove any message, mute a member, or remove chat access, at our discretion. Other members can report a message to us.
• You are responsible for what you send. Do not send anything that you do not have the right to share. Messages may be kept by us and used to run and improve the Site, including to review reports and disputes.
• Chat messages are not official statements by OrionsVault.gg, and we do not endorse advice or opinions given by members.

6. Disputes and refunds

A buyer may open a dispute on an order that has been paid and not yet confirmed. Our team reviews the order details and chat and decides whether to release payment to the seller or refund the buyer. Our decision is final for purposes of the order. Approved refunds are sent in cryptocurrency, and network fees may be deducted. Keep all communication in the order chat, which we may review. Once a buyer confirms delivery, the sale is final.

7. Prohibited conduct

• Fraud, chargeback abuse, false disputes, or false reviews; review manipulation.
• Moving a transaction off the Site to avoid fees or protections.
• Harassment, threats, or hate speech; posting others' private information.
• Money laundering, sanctions evasion, or using the Site for unlawful purposes.
• Interfering with the Site, scraping it at scale, or attempting to access data or accounts that aren't yours.

8. Our rights

We may remove listings, cancel or refund orders, restrict or close accounts, and withhold funds where we reasonably believe it's necessary to comply with the law, protect users, or enforce these Terms. We may change, suspend, or discontinue any part of the Site.

9. Disclaimers

The Site is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We don't guarantee uninterrupted or error-free service, or the conduct, quality, or legality of items or services listed by sellers.

10. Limitation of liability

To the fullest extent permitted by law, OrionsVault.gg and its members, managers, and employees will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill. Our total liability for any claim relating to the Site or an order is limited to the greater of the amount you paid for the order at issue or $100. Some jurisdictions don't allow certain limitations, so parts of this section may not apply to you.

11. Indemnity

You agree to defend and indemnify OrionsVault.gg against claims, losses, and expenses (including reasonable attorneys' fees) arising from your use of the Site, your listings, your violation of these Terms, or your violation of any law or third party's rights, including a game publisher's rules.

12. Governing law and disputes

These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-law rules. Any legal action must be brought in the state or federal courts located in Michigan, and you consent to their jurisdiction, except where the law requires otherwise. Before filing a claim, please contact us at [email protected] so we can try to resolve it informally.

13. Changes

We may update these Terms. If we make material changes, we'll update the date above and, where appropriate, notify you. Continuing to use the Site after changes means you accept them.

14. Contact

Questions? Email [email protected].